This does everyone the radio master does but cheaper

The sold me a used controller the box looked so beat up like it had been open over and over the shipping box was in mint condition when i opend the the t18 box inside looked bad not new i opend it put on batteries turn it on and it started beepping and vibrating with any suddent tuch to controller making it inpposible to fly with the vibrationg on the fingers and the loud beeping and set up on the zim to try and noticed their was one model set up allready and it was set to crossfire this is my third jumper and none came in pre set to crossfire external module on out of the box it looked and felt like somebody had used it im a disabled customer with an outo amune disorder and i cant belive that the send me a used opend item with the whole covid going on i dont have contact with outher people but neewbeedrone thinks its ok to send out a used tuched controller to a disabled customer with an outo amune disorder im in shock this happend i hope i dont die becuse of it.. i dont leave my house becuse im sick and have docters order becuse of my condition all this for a controller

hola queria saber si la radio es modo 1 o modo 2 (acelerador de lado derecho o izquierdo) y si es nuevo? gracias